Return Policy

Our customers are important to us. We want you to be satisfied with our products and therefore seek to provide high quality products. All sales are final, however in the unlikely event that an item is damaged or defective, you may return it within 5 days of receiving the item.  Our liability for any products is limited to the replacement of such product. Our quality assurance staff will inspect all returned damaged or defective products. We will replace the damaged or defective product with the same style and size, if available, or substitute a replacement of comparable value if the style or size returned is no longer available. We do not replace damaged or defective merchandise:

1.      damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp objects, etc.) or product

2.      damaged by misuse or activities other than the intended purpose

Follow the return instructions that is included with you’re the delivery of your order.  In the event that you can’t locate the return instructions, please ship your return packaged, prepaid, to:

JolieMiss LLC

Attention: Returns

P.O. Box 744

Monroeville, PA 15146

Please include a copy of the shipping packing slip clearly identifying the following information:

·         Your name, address, email address and order number

·         Your daytime phone number, in case we have questions

Please allow a minimum of fourteen (14) days for us to receive and process your return. We'll notify you via email, using the contact information you supplied to us when you placed your original order, when we have received and processed the returned product(s).

If a replacement is not desired, we will offer online credit after receiving and inspecting the damaged product(s).  Sorry, but we don't credit shipping costs for returned orders against your online credit.

For any questions regarding this policy, please feel free to contact us at joliemissboutique@gmail.com.