Return
Policy
Our customers
are important to us. We want you to be satisfied with our products
and therefore seek to provide high quality products. All sales are
final, however in the unlikely event that an item is damaged or
defective, you may return it within 5 days of receiving the
item. Our liability for
any products is limited to the replacement of such product. Our
quality assurance staff will inspect all returned damaged or
defective products. We will replace the damaged or defective product
with the same style and size, if available, or substitute a
replacement of comparable value if the style or size returned is no
longer available. We do not replace damaged or defective
merchandise:
1.
damaged
by abuse or negligence (exposure to chemicals, caustic substances,
open flame, high heat, sharp objects, etc.) or product
2.
damaged
by misuse or activities other than the intended purpose
Follow the return instructions that is included with
you’re the delivery of your order. In the event that you can’t
locate the return instructions, please ship your return packaged,
prepaid, to:
JolieMiss LLC
Attention: Returns
P.O. Box 744
Monroeville, PA 15146
Please include
a copy of the shipping packing slip clearly identifying the
following information:
·
Your name,
address, email address and order number
·
Your
daytime phone number, in case we have questions
Please allow a minimum of fourteen (14) days for us to
receive and process your return. We'll notify you via email, using
the contact information you supplied to us when you placed your
original order, when we have received and processed the returned
product(s).
If a
replacement is not desired, we will offer online credit after
receiving and inspecting the damaged product(s). Sorry, but we don't credit
shipping costs for returned orders against your online
credit.
For any
questions regarding this policy, please feel free to contact us at
joliemissboutique@gmail.com.